Electrical Problems

If outlets or lights in an area of the apartment don't have power while other areas in the apartment have power, you will need to first check the GFI outlets in the kitchen or bathroom(s) and possibly the breaker box. Press the "RESET" button on the GFI outlet to reset. See the illustration below.

Pressing the "TEST" button will intentionally trip the GFI outlet. If resetting the GFI outlet does not restore power, you need to reset the breaker.

Every apartment has its own breaker box. Your breaker box may be located in the mechanical room or closet of your apartment.

Once you locate the breaker box, open the cover and notice that it looks like several light switches. Feel each switch to make sure that it's firmly in the ON position. Touching these switches will not shock you. Once a breaker is tripped it will feel loose. Flip the switch to OFF and then to ON. This will reset the breaker and power should be restored.

If the breaker won't reset, you probably have too many things plugged into an outlet in your apartment. If this occurs, try plugging things into different outlets. If that does not work, please submit a maintenance request.