Reference

Steve Carmichael

Date: December 7, 2009

To: Mr. Todd Liehnhart, VP
Ramshaw Real Estate
Property Management Division

From: Steve A. Carmichael, CEO
Eagle Eye Surveillance, Inc.
Carmichael Enterprises, LLC

Re: Property Management Services Provided to Carmichael
Enterprises, LLC at 209 W. Griggs, Urbana Illinois

Dear Todd,

I wanted to take a moment to thank you for the professional property management services that you and your staff from Ramshaw Real Estate have provided for me for the last 3 years at my Griggs Property.

The levels of communication you have provided to me during this time period as well as the financial reporting from your accounting department have been rock solid. More importantly, in an ever increasingly competitive rental environment, you have kept my property fully leased and you have done so while maintaining good rental rates.

It is much appreciated that I can be involved with the management of my property at the level I have chosen to take on and that I can rely on you and your staff to take care of the more challenging aspects of property management.

If you should come across other individuals or companies who are considering your property management services, feel free to share my comments with them or have them call me directly at 217-493-6424.

Best Regards,

Steve Ac. Carmichael, CEO